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Shipping Policy
Order Processing
When you place an order you will receive an email notification. As soon as we receive your order, we automatically reach out to our warehouse to confirm the product is in stock and is available for immediate shipment. In rare cases, if the product is on backorder or unavailable, we will contact you immediately and ask if you would like to wait for the product to become available or have your payment refunded.
If the item is available for immediate shipment (1-3 business days) we will submit the order for processing and arrange shipment.
Indigro reserves the right to notify you of any additional shipping charges necessary to deliver your order. Extra shipping charges will be decided by the carrier and the products you want to purchase. We will also notify the exact shipping cost by email.
You will have the right to modify or cancel your order for a full refund after being notified.
Order Tracking
The tracking number for your order will be sent to the email address provided within 36 business hours after your order is processed. If you did not receive a tracking number by email or need to confirm your order, please contact us at service@indigrowers.com
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